welcome to unspiral — an ai-assisted platform designed to support emotional wellbeing and connect users with qualified mental health professionals.

please read these terms carefully before using the app or website. by creating an account or using unspiral, you agree to these terms.

1. overview

unspiral provides:

• ai-powered emotional guidance and mood tracking
• personalized mental-health content and coping tools
• optional access to verified coaches for micro-interventions

unspiral is not a medical service and does not replace therapy, diagnosis, or emergency care.

2. eligibility

you must:

• be 18 years or older to use unspiral
• agree to provide accurate, minimal registration information
• use the app for personal, non-commercial purposes

if you are under 18, you must have permission from a parent or guardian.

3. not a substitute for professional care

unspiral offers emotional wellness support, not clinical diagnosis or treatment.

• the ai does not provide medical advice.
• unspiral is not responsible for any advice given by either the ai or coaches on the platform.
• coaches available through unspiral act as independent professionals, not employees of unspiral.

if you are in crisis or thinking about harming yourself, contact local emergency services or a crisis hotline immediately (e.g., 988 in the u.s. or talk suicide canada: 1-833-456-4566).

4. your responsibilities

you agree to:

• use unspiral respectfully and lawfully
• not misuse or attempt to interfere with platform functionality
• keep your login credentials secure
• provide honest information when engaging with ai or professionals

unspiral may suspend or terminate accounts that violate these terms.

5. data & privacy

your privacy matters. our collection and use of data are governed by the unspiral privacy policy. in summary:

• you control your data and can request deletion at any time.
• data shared with professionals is anonymized when possible
• unspiral is not a hipaa-covered entity, but we strive to apply similar security standards.

6. payment & subscriptions

some unspiral features may require payment.

• fees and billing details are displayed at the time of purchase.
• payments are securely processed through trusted third parties (e.g., stripe, apple pay).
• subscriptions automatically renew unless canceled through your account settings.
• we may change pricing with reasonable notice.

7. disclaimers

unspiral and its ai features are provided "as is." we make no guarantees regarding accuracy, reliability, or effectiveness of the information provided.

you understand that:

• ai responses are generated from generalized mental wellness data, not personalized medical judgment.
• any human professional you connect with is independently responsible for the quality and content of their advice.
• unspiral does not assume liability for any services or professional conduct.

8. limitation of liability

to the maximum extent permitted by law:

• unspiral and its affiliates shall not be liable for any indirect, incidental, or consequential damages.
• our total liability in any claim related to your use of unspiral will not exceed the amount you paid (if any) in the 6 months preceding the claim.

use unspiral at your own discretion and risk.

9. intellectual property

all content, software, trademarks, and materials within unspiral belong to unspiral or its licensors. you may not copy, modify, distribute, or use them without permission.

10. termination

you may delete your account at any time. we may suspend or terminate access if you violate these terms or misuse the service.

upon termination, your right to use unspiral ceases immediately, though anonymized aggregate data may remain for analytics and service improvement.

11. updates to these terms

we may revise these terms periodically. if changes are material, we'll notify you through the app, email, or website notice. continuing to use unspiral after such updates constitutes acceptance.

12. contact us

for questions or concerns about these terms, contact:

📧 support@unspiral.org